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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Joseph Valles

May 25, 2023

5  out of  5 rating by Joseph Valles
"Thank you Kim for all your help, handling my daughters complaint thank you Paul for hiring the right people for your business."


May 25, 2023

5  out of  5 rating by Altheea960
"Everyone here has been so friendly, and they really take the time to explain my policies in a way that even a newbie-adult like myself can understand. I have a fairly unique situation, and Maddie and Paul have done a wonderful job tailoring my policies to fit my needs. They invited me in for an orientation meeting as well, which was a great educational experience and gave me the opportunity to ask questions I might have been too intimidated to ask otherwise. While I'm a fan of turning to Ye Olde Search Engine for most of my questions, it really makes a difference to have another human to talk to. Add in competitive rates and multiple discounts, and I am very happy with my decision to go with Paul and his team at State Farm!"

Ryan Thomas “The Gem in II” Petropoulos

May 19, 2023

5  out of  5 rating by Ryan Thomas “The Gem in II” Petropoulos
"I recently had the pleasure of being a policyholder with State Farm (Paul and Kim specifically), and I cannot speak highly enough of their exceptional service and unwavering support. As someone who had never experienced a collision before, I found myself in a vulnerable situation with little knowledge of how to proceed. However, Paul and Kim stepped in and provided me with the guidance and assistance I desperately needed. Their proactive and empathetic approach made all the difference during a time when I felt completely lost. Their commitment to helping me, even beyond the scope of my policy, truly sets them apart. With their comprehensive coverage and unparalleled customer support, Paul Gallegos @ State Farm is the insurance company you can trust without hesitation. A well-deserved 5-star rating!"

Rina Elic

May 18, 2023

5  out of  5 rating by Rina Elic
"Paul is very helpful. Helped me with the great coverage. He always do the best that he can do to help."

Richard S

May 11, 2023

5  out of  5 rating by Richard S
"Excellent customer service and response"

Susan Beeler

May 9, 2023

5  out of  5 rating by Susan Beeler
"We switched to StateFarm with Paul Gallegos and his team a couple of years ago after being with farmers for almost 10 years. So glad we made the switch. He was able to save us money as well as helped look for discounts that we qualified for. We’ve been so happy with them that now my parents and my mother-in-law have all switched over to State Farm with Paul."

Elliot Candelaria

May 3, 2023

5  out of  5 rating by Elliot Candelaria
"Paul Gallegos and his crew were very helpful to me. They were so helpful in explaining what Insurance I need for my car (Ford Taurus). Kimberly saved me some money with Paul Gallegos, State Farm Insurance compared with the previous Insurance that I had. I'm glad that I switched to Paul Gallegos State Farm Insurance. I would recommend to my family and friends or to anyone that needs help getting Insurance. Thank you again Paul Gallegos, Kimberly and the rest of the crew @ Paul Gallegos-State Farm Insurance."

Fane Friberg

April 18, 2023

5  out of  5 rating by Fane Friberg
"Called Kimberly Ami at Paul Gallegos State Farm Insurance to get auto insurance changed from one car to another. She was very helpful and very respectful of my time - completing the transaction in less than 5 minutes. Thank you, Kimberly."

Leslie Irvin

April 18, 2023

4  out of  5 rating by Leslie Irvin
"My husband and I were with State Farm Reggie Gallegos for many, many years along with both of our kids once they were on their own. When Reggie retired we were automatically transferred to some random agent. We never heard one thing from this agent. Recently we moved our policies over to Paul and his team. Great Customer Service and communication. Thank you much Team Gallegos!!!"

Lauren Gilmore

April 11, 2023

5  out of  5 rating by Lauren Gilmore
"Paul is a really nice guy! If he is not busy he will come out and say hi. And always has a smile on his face making you feel very welcome!"

Kim Tran

April 7, 2023

5  out of  5 rating by Kim Tran
"Excellent service and I am happy for quick help . I am satisfied with work performed by recommended contractor. Thank you"

mariel muñoz

March 8, 2023

5  out of  5 rating by mariel muñoz
"Paul is the best!! We have all our insurances with him and we have had the best advice from him all the time. He cares about his customers well and does his best to cover your needs. I highly recommend this office to everyone who wants/ needs insurance."

Michelle van Zelst

March 7, 2023

5  out of  5 rating by Michelle van Zelst
"Wow! What a great experience with Paul and Rachel. You both made the transition to your agency very easy for my husband and I. You both provided great information and assisted us with what works best for us. I made a call and within in 2 days we signed and moved everything over to Paul Gallegos State Farm agency. Highly recommend your agency! Thanks again!"

Zoe Mintz

February 1, 2023

5  out of  5 rating by Zoe Mintz
"So helpful and personable. Fixed problems with transferring from another office that others were unable to. Thanks!"

Brian Strickland

February 1, 2023

5  out of  5 rating by Brian Strickland
"Very helpful!!"

Jim g

January 27, 2023

5  out of  5 rating by Jim g
"Been with Paul for many years and he has always been very helpful and surrounds himself with quality staff"

Joseph Sekula

January 3, 2023

5  out of  5 rating by Joseph Sekula
"This visit really hit the spot! Be at this time of the year there are so many other extra bills due that it becomes overwhelming. Getting the call from Paul’s office to come in and go over my file was a blessing I was not aware of at first. They were so helpful, informing me of my options that by the end of my visit, I saved a little over $100 on my renters insurance and saved $75 on my auto policy! Thank you again, Paul Gallegos, Rachel & the rest of the crew at State Farm Insurance on Academy."

lois golden

December 22, 2022

5  out of  5 rating by lois golden
"Alexis provided excellent service!"

Mikaela Buscher

December 5, 2022

5  out of  5 rating by Mikaela Buscher
"Paul Gallegos and his team has been really helpful to our family - we were new to the Albuquerque area and we felt very comfortable switching to State Farm for coverage. We recently needed to have our furnace repaired and Paul gave us a great recommendation for a repair company that beat all the other bids. We’ve been very impressed with the service and knowledge from Paul and his group!"

Rachel Becerra

November 30, 2022

5  out of  5 rating by Rachel Becerra
"I am very satisfied with my Insurance company have Nothing but Good experiences every time I need them"

Larry B

November 17, 2022

5  out of  5 rating by Larry B
"Well sadly, we needed Paul and Erick to assist us yet again with a second wreck within 6 weeks. Same story as below... Without Paul and Erick's support and guidance we would not have been able to manage this incident so well. Again, between them and the State Farm Claims team, we are so grateful for the way they have all taken care of our family. Greatly appreciated. My family is very grateful for Paul's State Farm staff and especially Erick M. We have been long term clients but had never experienced a major wreck before, let alone processing a claim. I spoke with Erick shortly after the accident (he answered the phone, in person, every time I called) and he took charge and gave us very helpful guidance and support. From processing the claim to providing VIN specific evidence of coverage for our (potential) new vehicle, which Erick did literally in fifteen minutes, Paul's State Farm office took exceptional care of our family throughout this incident. It's hard to imagine receiving any better support from another insurance company or agency."

Mister Rodgers

October 18, 2022

5  out of  5 rating by Mister Rodgers
"Friendly, professional, and super helpful!"

Dirk Roberts

September 30, 2022

5  out of  5 rating by Dirk Roberts
"Paul Gallegos State Farm Insurance has been my agent for the past ten years and has always shown me they are totally reliable and ready to assist when needed. My recent transaction was no exception.All of my needs were taken care of by Paul and his exceptional office team. If you are looking for excellent insurance coverage in the Albuquerque area.Look no further. Dirk Roberts"

Kevin Jandt

September 27, 2022

5  out of  5 rating by Kevin Jandt
"Paul Gallegos and his team are always responsive to your needs, and quick to respond when contacted."

Bill Elliott

September 14, 2022

5  out of  5 rating by Bill Elliott
"Paul goes out of his way to be courteous and friendly."